Local Energy Advice Partnership

To be eligible for a referral a resident must:

• Be homeowners with a broken boiler and in a no heat situation and meet the following criteria.
• Own the home they live in
• Have gas central heating radiator system (warm air heating systems not eligible)
• Be on mains gas (LPG is not eligible)
• Be in a “no heat situation”
• The cause of the emergency is a recently broken boiler (Funding is not available to provide full central heating replacements)
• The property is not considered to be a ‘higher risk’ property e.g. park homes, high-rise buildings and any building that is both traditionally constructed and protected (a.k.a listed buildings)
• Be in receipt of a means tested benefit or tax credit:
  
• Income-related Employment and Support Allowance
• Income-based Jobseeker’s Allowance
• Income Support
• Pension Guarantee Credit
• Child Tax Credit / Working Tax Credit
• Universal Credit
• Housing Benefit
  

OR have a low household income that does not exceed the threshold £31,000 gross‍

AND there must be someone in the household who is:

• Aged 65 or over
• Aged under 5
• Suffering from a significant health problem or has a disability that may be exacerbated by living in a cold home:

         - Cancer/Terminal illness

         - Cardiovascular Condition

         - Respiratory Condition

         - Disability

         - Mental Health Condition